Frequently Asked Questions

Who are the providers?
All care is delivered by licensed clinicians with real experience in men’s health, including Nurse Practitioners and Doctors of Physical Therapy.
Is my information private?
Yes. All consultations and records are 100% confidential and compliant with healthcare privacy laws.
What services do you offer?
We provide clinical care for sexual health, hair loss, weight loss, strength training, and long-term wellness through virtual visits.
How do telehealth visits work?
You’ll meet your provider through a secure video call. No apps or downloads required — just a phone or computer.
Can I get prescriptions online?
Yes. If clinically appropriate, your provider can prescribe medications and send them to your preferred pharmacy or partner delivery service.
Do you offer lab testing?
Yes. Our Longevity Screening includes lab tests like CBC, CMP, lipid panel, and optional testosterone or thyroid panels.
How often will I meet with my provider?
Plans typically include monthly or scheduled check-ins, depending on your selected service and health goals.
What’s included in the Mars Performance & Recovery Plan?
You get a licensed physical therapist who evaluates your movement, builds a personalized strength program, and meets with you monthly via telehealth to optimize your training and recovery
Is this covered by insurance?
Mars Well is a self-pay service at this time. We focus on transparency and offer flat-rate pricing with no surprise fees.